Survival Spanish®
for
Emergency Telecommunicator Instructors©
340 Slide PowerPoint Training CD
(Revised June 28, 2006)

This newly released  PowerPoint presentation is packed with invaluable information, insight and "common sense" techniques that are critical in learning and teaching Survival Spanish®.  This interactive training program is produced by award winning author and trainer, Robert Dent, author of the Complete Spanish Field Reference Manual for Public Safety Professionals (6-C Edition).  This new updated manual now includes a section just for emergency radio dispatchers and telecommunicators.

Dent, a retired Oregon State Police Senior Trooper, designed this simple course for instructors to teach basic, entry level Survival Spanish® to emergency telecommunicator personnel.  This PowerPoint presentation encompasses techniques to control both common and emergency life threatening calls that public safety telecommunicators encounter with Spanish speaking persons.  This training helps avoid tragic misunderstandings while saving lives.

Using learning cognates, mnemonics and “Dynamic Memory Linking©this "easy to teach” patented method is a practical way for learning, retaining and recalling commonly used Spanish words and phrases.  The Survival Spanish® training method, addresses the relationship between sensory perception, the brain, “memory keys” and the rate of practice.  (Typically, this course can be used as a 1 or 2-day stand-alone training program or can be used in conjunction with more in depth language courses.) 

Partial Table of Contents on PowerPoint CD:

The Need for Language Training; Oral Pre-Testing; Written Pre-Test; Purpose, Goals and Objectives; Overview of Survival Spanish; Course Materials; History of Spanish Language; Cultural Awareness and Diversity;  Traditional Family Values; Demographics of the Hispanic Population; Public Relations; How To Learn and Teach Survival Spanish®; Grammar (Basics); Key Cognates, Shortcuts and Memory Aids;  Controlling the Call to What You and the Caller Can Understand; Greetings and Courtesy Phrases; Medical Assistance; Fire Phrases;  Vehicle Crashes; Basic Interviews;  Victim Assistance; Hispanic Name Structure; Obtaining Correct Dates of Birth; Domestic Violence; Determining Danger and Asking About Weapons; Obtaining Suspect and Vehicle Descriptions;  Asking About Intoxicated and Impaired Drivers;  Control and Command Phrases;  Drug Terms and Slang;  Rights of Foreign Nationals; 911 Call Backs;  “Roll Call” Training; Formula for Successful Communication;  Ideas to Supplement Training When Time and Money are Short; Using Survival Spanish® to Supplement Current Language Training; Summary of Survival Spanish® Training; Pre / Post Testing,  and much more.  Includes hundreds of pictures, illustrations, charts, speaker's instructional notes and tips, pre and post tests, speaker's checklist, class evaluation and more.  The CD is designed to be used in conjunction with the:

Complete Spanish Field Reference Manual for Public Safety Professionals (6-C Edition) with 2 FREE Survival Spanish® audio learning CDs and the optional Emergency 911 Telecommunicators audio learning CD.

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Testimonial:      The Survival Spanish manual, audio tapes and other learning materials have been incredibly helpful. I am able to utilize it during emergency calls, and can perform basic translations to the officers on the street over the radio, cell phone, or phonetically on the MDT. 
     I will be purchasing your multi-lingual manual as it will be even more more helpful.  To be able to phonetically write and/or read the language is a lifesaver!  Thank you for this invaluable tool!  As a emergency telecommunicator, I want all of the knowledge and tools I can find to keep my troops safe!

                                                       Coleen Mathis - Police Dispatcher
                                                   Gloucester County Emergency Response
                                                                 Vineland, New Jersey

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 (Survival Spanish® is a federally registered trademark patent of the Constable Group, Inc.)